Shipping policy

Delivery destinations

Delivery availability depends on your destination and selected products. Enter your address at checkout to see the shipping options available for the United States or another destination.

Processing and delivery estimates

Processing and delivery times vary by product, selected variant, personalization and destination. Some items may take longer due to supplier delays. For an estimate for your chosen product and U.S. address, contact us before ordering, especially if you need a gift by a specific date.

Estimates are not guaranteed delivery dates and may change with carrier operations, customs processing or other factors.

Shipping charges

Available shipping methods and charges are calculated and shown at checkout before payment.

Tracking

When tracking is available, a shipping confirmation email provides the tracking details after dispatch.

Delays

We aim to meet the estimates communicated for your order. Carrier disruptions, customs and weather may affect delivery. Contact us if you need help with tracking or a delayed shipment.

Contact

For shipping questions: contact@luxenko.com.